Cannot Create a Back Up copy

[Paul_Diesel]

I am currently running Biblivre4.10 and there is a new update. .11b and I am not able to Create a Backup. I have tried with and without digital files and the result is always the same. I click to create a full backup, or full (without digital files) and the popup come up but no data is transferred and nothing is copied or created and the little green bar does not move as it should. I have had this problem before the last update and I lost a lot of my archives since I did not have a recent backup made. I need to back up my work (cataloging my books) and cannot can anyone help me?

[wlucas]

Good afternoon Paul_Diesel.

Please, can you supply the log files ?

In : C:\Program Files\Apache Software Foundation\Tomcat 6.0\logs
or
C:\Program Files\Apache Software Foundation\Apache Tomcat 7.0.11\logs

Everything that have a name: biblivre.log, biblivre.log.1, biblivre.log.2,biblivre.log.3, ...

Regards.

[Alberto Wagner]

Before installing a new Biblivre version a backup is automatically created inside C:\Backup_Biblivre. Unfortunately Biblivre 4.0.10b has a bug that prevents the completion of backups with digital files in some rare cases.

The newest version, 4.0.11b, has this fixed and WILL create a backup during install. Just be sure to keep your existing database when asked.

We are really sorry for any inconvenience.